Teknologi Informasi

Farovon Maju Bersama merupakan sebuah perusahaan atau bisnis yang bergerak dibidang Teknologi Informasi

Farovon Maju Bersama

Informasi

Lowongan

Jakarta Selatan

Key Responsibilities<ul><li>Solution Design: Collaborate with the sales team to create comprehensive cybersecurity solutions using our products.</li><li>Implementation and deployment: Overseeing the installation and configuration of the sold product or service at the customer site, ensuring proper setup and functionality.</li><li>Technical support: Providing technical assistance to customers regarding product usage, troubleshooting issues, and resolving queries.</li><li>Customer training: Conducting training sessions to educate customers on product features, operation, and best practices.</li><li>Relationship management: Building and maintaining strong relationships with clients, proactively addressing their needs and concerns.</li><li>Feedback collection: Gathering customer feedback to identify areas for improvement and inform product development</li><li>Documentation and knowledge sharing: Creating and updating technical documentation, user guides, and knowledge base articles to support customers</li><li>Collaboration: Partner with internal teams, such as product management and engineering, to address customer feedback and needs.</li><li>Stay updated on the latest cybersecurity trends, products, and technologies.</li></ul>Requirements<ul><li>Minimum of 2 years of experience in a technical engineer role, specifically focused on cyber security solutions (We accept any education background).</li><li>Strong technical skills in cyber security.</li><li>Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.</li><li>Strong analytical and problem-solving skills, with the ability to develop innovative solutions to client challenges.</li><li>Proven track record of successfully engaging with clients and delivering high-quality technical solutions.</li><li>Ability to work effectively in a team environment and collaborate with various stakeholders.</li><li>Willingness to do business travel is needed.</li></ul>

Account Executive

Technology & Engineering Solutions Sales

DKI Jakarta

Kota Tangerang Selatan

Tanggung jawab:1. Mendiagnosis dan menyelesaikan masalah teknis, termasuk perangkat keras dan perangkat lunak2. Menjalankan semua kebijakan, instruksi, tugas, dan arahan yang ditetapkan oleh pimpinan masa depan3. Mengawasi dan mengendalikan penelitian &amp; mengidentifikasi solusi untuk masalah perangkat lunak dan perangkat keras4. Mengembangkan, meninjau, memelihara, dan menerapkan sistem5. Mengikuti prosedur standar untuk mengeskalasi masalah yang belum terselesaikan ke tim internal yang sesuai.6. memiliki pemahaman tentang analisis mekanik7. dapat menggunakan simulasi analisis autocad, ansis, solidwork, autodesk inventoryr (Teknik Mesin) 7. Berpartisipasi dalam membantu tim lain jika dibutuhkan segera.Kualifikasi:1. Mahasiswa S1 atau mahasiswa tingkat akhir Teknik Mesin2. Memiliki pengalaman sebagai Technical Support atau peran serupa3. Memahami proyek yang sedang berjalan (Aplikasi)4. Memiliki keterampilan pemecahan masalah dan keterampilan berpikir analitis yang kuat5. Keterampilan komunikasi yang sangat baik, baik tertulis maupun lisan6. Memiliki simulasi Analisis Mekanik dasar (Teknik Mesin)7. Berpartisipasi dalam membantu tim lain jika dibutuhkan segera.Penempatan: Serpong, Tangerang Selatan

Field Service Engineer

Engineering - Mechanical/Automotive

Banten

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Technical Pre-sales

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