Marketing dan Sales

Consist of creative, well-experienced team members and sophisticated technology, we offer you high standard and best quality control to ensure your company achieves an outstanding result. We do not do normal expectation, we do beyond expectation.

Fokus Target Solusi

Informasi

Lowongan

Jakarta Pusat

Fokus Target as a modern demand generation and digital agency that is already recognized by Top companies such as Microsoft, Dell, HPE, IBM, Lenovo, Cisco, SAP, Tech Data, NetApp, etc is growing rapidly from 3 employees to 60 employees in less than 3 years. We are also able to pivot our business during a pandemic and grow even stronger by keeping adding teams and launching new services.What would you do:• Managing day to day activities and continous improvement of telesales team• Coordinate responsibilities and capacity planning for target fulfillments for team.• Trained the telemarketers how to handle objections, managed technical questions, and managed customers feedback.• Managed the telemarketers’ disciplines to meet the target.• Liaise the clients and Project Officers/ Marketing Specialist on telemarketing projects.• Maintains operations by following policies and procedures; reporting needed changes.• Contributes to team effort by accomplishing related results as needed.• Be proactive in doing the telemarketer’s PIC role.• Works to achieve the target.• Completes the database if any outdated data.• Writes phone conversation reports using Microsoft Excel.• Follows up the prospects proactively to achieve the target.What You Need to have:• Experience in Telemarketing PIC minimum 2-3 years• Bachelor’s degree from any study.• Fluent in English is a plus.• Product knowledge in IT industry is a plus.• Basic Microsoft Excel.• Result and target driven.• Persistence, time management, customer service, and prospecting skills.• Excellent Communication Skill &amp; Problem Solving• Discipline and professional.*5 Working days (Monday to Friday)

Telesales Team Leader

Telesales/Telemarketing

DKI Jakarta

Are you an experienced IT person? Understand and master everything related to computers and the basics of computer networks. Master and understand computer applications used by employees and have a spirit of serving users/employees in solving various IT &amp; Data needs.Fokus Target as a modern demand generation and digital agency that is already recognized by Top companies such as Microsoft, Dell, HPE, IBM, Lenovo, Cisco, SAP, Tech Data, NetApp, etc is growing rapidly from 3 employees to 60 employees in less than 3 years.What would you do:• Manage and record IT assets such as computers, servers, printers, and other devices.• Perform system installations, both hardware and software.• Troubleshooting and repair processes for systems/devices that experience problems.• Knowledge of computer hardware (PCs, laptops, printers, other peripherals including CCTV) and the ability to perform basic assembly, installation, and repair (Hardware).• Provide training and guidance to users regarding the use of new systems or devices.• Change all computers and network devices connected to the company's internal network.• Perform regular operating system and application updates to maintain performance and security.• Provide routine data backups to prevent loss of important data.• Maintain user data security so that it is not easily accessed, stolen, or hacked without permission.• Assist with the creation, update, and maintenance of master data within the system.What You Need to have:• Minimum education D3/S1 in Informatics Eng' , Information Systems, or related fields.• Min. 2 year experience in IT Support or similar positions.• Mastering hardware, software, and LAN/WAN network installations.• Able to handle troubleshooting quickly and accurately.• Understand the basic concepts of network security and data protection.• Thorough, communicative, and have good teamwork skills and quick response.• Strong proficiency in Microsoft Excel, including data analysis.

Fokus Target Solusi

PIC Telemarketing

IT Support

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