Perdagangan Umum & Jasa

PT.Dachin Etech Global (Selanjutnya disebut “DACHIN”). DACHIN adalah perusahaan e-commerce terdepan yang berfokus pada pasar Indonesia dan kawasan Asia Tenggara. DACHIN terintegrasi dengan manajemen merek, penelitian & desain, manufaktur, logistik & pergudangan di seluruh industri E-Commerce.

PT Dachin Etech Global

Informasi

Lowongan

Kabupaten Bekasi

Benefit Pekerjaan<ul><li>Gaji pokok bulanan di atas UMK Kabupaten Bekasi.</li><li>BPJS Kesehatan &amp; BPJS Ketenagakerjaan.</li><li>Catering makan siang.</li><li>Libur 2 hari per minggu (5 hari kerja).</li><li>Tunjangan Kinerja dan Bonus Kinerja setiap bulan.</li><li>Team Building dan Monthly Rewards.</li></ul>Kualifikasi<ul><li>Memiliki kepribadian yang baik, aktif dan menyenangkan.</li><li>Dapat berbicara bahasa Inggris (basic).</li><li>Memiliki keahlian dalam berbicara, menjual produk dan memiliki kemampuan persuasive communication.</li><li>Memiliki motivasi, dinamik, kreatif dan terorientasi dengan hasil</li><li>Dapat bekerja sama baik dalam tim, dan dapat beradaptasi dengan cepat.</li><li>Aktif untuk menarik followers dengan pembuatan konten dan strategi lainnya.</li><li>Bersedia untuk bekerja di daerah Cikarang Pusat dengan sistem shifting.</li></ul>Deskripsi Pekerjaan<ul><li>Melakukan live streaming produk di platform e-commerce seperti Shopee, Tokopedia, Lazada, dll.</li><li>Mengatur jadwal untuk melakukan live streaming.</li><li>Menyiapkan peralatan live streaming.</li><li>Dapat menyampaikan informasi produk dengan baik.</li><li>Berkontribusi dalam perkembangan sales dan pencapaian target penjualan.</li></ul>

Digital Payment Media Specialist

Digital Marketing

Jawa Barat

Qualifications:<ul><li>Have proven minimum 1 year of e-commerce customer service operations</li><li>Good communication skills - verbal and written, listening skills</li><li>Attention to detail and accuracy</li><li>Familiar with the basic process and basic knowledge of shopping platforms</li><li>Adaptability, initiative, and stress tolerance</li><li>Must be able to speak English actively</li><li>Willing to be placed in the Cikarang Pusat, Kab. Bekasi.</li></ul>Responsibilities<ul><li>Provide guidance to Customers from product consultation and purchase according to the pre-sales procedure.</li><li>Analyse and investigate the problem/barrier that occurred in the transaction process.</li><li>Handling the after-sales inquiries in accordance with after-sales requirements and procedures.</li><li>Manage the after-sales evaluation in a timely manner, and follow up the adverse evaluation within two working days.</li><li>Record and promptly follow up on the after-sales problems by liaising with the relevant Department/function according to each complaint.</li><li>Conduct regular checking on the planning, constructive action to be made and ensure the quality of stores, make a list, and analyze the feedback in after-sales service. According to the data and information, Customer</li><li>Service Executive shall report to the Customer Service Manager to ensure the quality of pre-sales services.</li><li>Maintain communication and provide necessary information on the delivery process to the Customer.</li><li>Regularly send promotion messages to old customers based on actual store content.</li><li>Make a list and analysis regarding the problem and improvement on the methods in Customer relationships and provide constructive feedback for improvement to the Customer Service Manager.</li></ul>Benefit Packages<ul><li>Competitive salary and benefit packages.</li><li>BPJS Kesehatan and BPJS Ketenagakerjaan</li><li>Lunch catering provided.</li><li>5 Working days and 2 Off days.</li><li>Position allowance.</li><li>Performance Allowance and Performance Bonus.</li><li>Additional Monthly Rewards</li></ul>

PT Dachin Etech Global

Host Live Streaming

Customer Service (E-commerce)

Host Live Streaming (E-commerce)