Outsourcing

PT. Swakarya Insan Mandiri atau SIMGROUP merupakan perusahaan penyedia tenaga alih daya yang berdiri sejak 1 Agustus 2007.
Saat ini SIMGROUP telah bekerjasama dengan lebih dari 100 client dan tersebar di lebih dari 50 kota yang tersebar di seluruh wilayan Indonesia.
SIMGROUP berkomitmen untuk selalu memberikan peluang pekerjaan kepada seluruh jobseeker untuk ditempatkan di client yang bekerja sama dengan proses rekrutmen yang 100% GRATIS, tidak ada biaya apapun.
Client yang sudah bekerja sama dengan SIMGROUP terdiri dari berbagai lini bisnis, seperti bidang logistik, multifinance, manufacture dan lainnya.

PT Swakarya Insan Mandiri

Jakarta Selatan

Job: Account Support Coordinator

Job Description:

Build strong business relationships with merchants by actively engaging with them and listening to their needs and feedback.

Collaborate with partners to develop and execute marketing campaigns and initiatives that add value to our users, creating a mutually beneficial situation.

Drive growth and ensure a high ROI by adopting a data-driven approach for estimating ROI and conducting KPI analysis to enhance basket size and customer loyalty.

Serve as the main point of contact between merchants and internal stakeholders, ensuring service and food quality consistency.

Resolve merchants concerns and issues promptly through email, phone, or in-person interactions.

Collaborate cross-functionally with product, operations, and merchant acquisition teams to optimize the merchant experience.

Contribute to the creation of frameworks, processes, and tools to manage team performance, ensuring knowledge continuity for better merchant service.

Qualification:

Minimum education of S1 (any major) 

Freshgraduates are welcome

Possess high initiative and responsiveness

Target Oriented and able to work under high pressure

Going extra miles mindset

Good communication skill

Familiar with Google Form and Google Drive. Understand Excel or Google Spreadsheet would be preferred

Job: Account Support CoordinatorJob Description:<ul><li>Build strong business relationships with merchants by actively engaging with them and listening to their needs and feedback.</li><li>Collaborate with partners to develop and execute marketing campaigns and initiatives that add value to our users, creating a mutually beneficial situation.</li><li>Drive growth and ensure a high ROI by adopting a data-driven approach for estimating ROI and conducting KPI analysis to enhance basket size and customer loyalty.</li><li>Serve as the main point of contact between merchants and internal stakeholders, ensuring service and food quality consistency.</li><li>Resolve merchants concerns and issues promptly through email, phone, or in-person interactions.</li><li>Collaborate cross-functionally with product, operations, and merchant acquisition teams to optimize the merchant experience.</li><li>Contribute to the creation of frameworks, processes, and tools to manage team performance, ensuring knowledge continuity for better merchant service.</li></ul>Qualification:<ul><li>Minimum education of S1 (any major) </li><li>Freshgraduates are welcome</li><li>Possess high initiative and responsiveness</li><li>Target Oriented and able to work under high pressure</li><li>Going extra miles mindset</li><li>Good communication skill</li><li>Familiar with Google Form and Google Drive. Understand Excel or Google Spreadsheet would be preferred</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal Tidak ada batas usia Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal job.experience.empty Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job: Account Support Coordinator

Job Description:

Build strong business relationships with merchants by actively engaging with them and listening to their needs and feedback.

Collaborate with partners to develop and execute marketing campaigns and initiatives that add value to our users, creating a mutually beneficial situation.

Drive growth and ensure a high ROI by adopting a data-driven approach for estimating ROI and conducting KPI analysis to enhance basket size and customer loyalty.

Serve as the main point of contact between merchants and internal stakeholders, ensuring service and food quality consistency.

Resolve merchants concerns and issues promptly through email, phone, or in-person interactions.

Collaborate cross-functionally with product, operations, and merchant acquisition teams to optimize the merchant experience.

Contribute to the creation of frameworks, processes, and tools to manage team performance, ensuring knowledge continuity for better merchant service.

Qualification:

Minimum education of S1 (any major) 

Freshgraduates are welcome

Possess high initiative and responsiveness

Target Oriented and able to work under high pressure

Going extra miles mindset

Good communication skill

Familiar with Google Form and Google Drive. Understand Excel or Google Spreadsheet would be preferred

        Hari Kerja: Senin - Sabtu
        Jam Kerja: 08:00 - 17:00

ACCOUNT SUPPORT COORDINATOR (AREA JAKARTA)

Lowongan Serupa

Sales Transportasi Import

Admin Legalitas Kendaraan (LEKA)

Account Executive

Sales Engineer

Account Manager (Paradia/Cilandak)