Admin Collection

Requirements:

• Min. diploma/Bachelor’s degree.

• Has at least 1 year of experience in the same or equivalent position.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Possesses strong verbal and written communication skills to interact with customers and internal teams. Able to work under pressure and meet targets.

• Highly motivated, independent, able to work without close supervision, make decisions, and maintain strong control.

Responsibilities:

• Authorized to access, update, and maintain data related to billing, including debtor information, payment history, and account status.

• Authorized to prepare and issue daily, weekly, and monthly reports regarding billing activities, team performance, and collection results.

• Manages all documentation related to billing, including collection letters, contracts, and correspondence with debtors.

• Authorized to draft and send collection letters or payment delay notifications to debtors.

• Monitors and tracks the status of collections, including overdue payments, delinquent accounts, and follow-up actions.

• Authorized to securely store and manage billing data archives in compliance with company policies and applicable regulations.