Assistant Guest Experience Manager

Qualifications • Male/Female • Minimum Diploma/Bachelor's degree in Hospitality Management, Tourism, or related field • Minimum 2 years of experience in guest relations, front office, or similar position in a luxury hospitality environment • Strong leadership, communication, and interpersonal skills • Excellent customer service skills with a guest-oriented mindset • Fluent in English, both written and spoken • Able to handle guest complaints and provide effective solutions • Well-groomed, professional, and detail-oriented • Able to work under pressure and in a fast-paced environment • Willing to work on shifts, weekends, and public holidays if required