Cluster Reservation Agent

• Minimum Diploma or Bachelor's degree in Hospitality Management, Tourism, Culinary Arts, or a related field • Previous experience in a relevant position is preferred • Good understanding of hotel operations and hospitality service standards • Strong communication and interpersonal skills • Customer-oriented with a friendly and professional attitude • Good organizational, problem-solving, and time management skills • Able to work independently and as part of a team • Well-groomed, detail-oriented, responsible, and proactive • Able to work in a fast-paced and dynamic environment • Willing to work shifts, weekends, and public holidays as required • Good command of English is preferred