Social Media Moderator (Fresh Graduate Welcome)

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

Responsibilities:

• Ideal candidates are able to adapt and are well known with fast moving and last moment change.

• Responsible for the content safety of short video products (included harmful content), ensuring their legal compliance.

• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards.

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.

• Reviewing/updating content on a popular social media platform.

  Qualifications:

• B2 English level (Able to understand/read documents)

• Excellent skills in write, read, listen, and speak in English Content moderation or BPO work experience is a plus

• Have the ability to use Microsoft Office and Google Drive Good attention to details with a passion for maintaining a high standard of work

• Able to work in a team Fresh graduates from all majors are welcome (minimum D3)

• Able to start working immediately Willing to work on weekend and public holiday

• Able to work on shifting schedules including night shifts Willing to be placed in Denpasar, Bali (Full WFO)

Benefit:

• Attractive basic salary Allowance (attendance, transportation, overtime, and public holiday)

• Mental Health Care service (on site Psychologist and mental health application)

• BPJS Kesehatan BPJS Ketenagakerjaan

• Private Health Insurance

• Monthly internal events

• Paid leave Career path

• Working Environment International, fun, and professional working environment

• Working closely with experienced foreign experts

• Free drinks (coffee, mineral water, etc)