Customer Service - Bekasi

Job Desc:

• Guide our consumer and partners in using our products

• Manage service enquiries and disputes arising from our consumer and partners

• Provide excellent customer service to our consumer and partners base

• Maintain good relationships and community building efforts with our consumer and partners

• Support project from all verticals including registration, acquisition, and sales transaction.

• Educate consumers and partners on Company products, promotional campaigns, as well as troubleshooting when they have difficulties.

• To resolve consumers and partners problems quickly and effectively with empathy and care.

• Perform administrative tasks involving a partner's account (credit top-up, changes in partner, information, etc).

Requirements:

• Min D3/S1 any major With GPA 2,75

• Clear Articulation and good communication in Bahasa

• Experience in customer service area

• Experience in sales area

• Typing skill with WPM 50 & Accuracy 90%

• Sense Of Empathy

• Vaccinated min 2 Dose

• Energetic and agile

• Min. Fresh graduate and max 2 years in the same position (entry level)

• Attention to detail

• Adaptive with dynamic changes

• Able to speak English with minimum passive communication

*Please submit your CV in English. Benefit: Basic Salary, BPJS