Customer Service (Full-Time)

Keterampilan Komunikasi Efektif

Key Responsibilities: - Greet and assist customers, ensuring a positive experience - Manage class reservation, schedule changes and inquiries - Respon to customer queries via DMS, comment and online platform - Search for potential customers and send DMS with daily targets - Work closely with trainers and staff for smooth operations Qualifications: - Minimum SMA/SMK, preferably with experience in customer service, hospitality, or fitness - Fluent in Bahasa indonesia and basic english Physically fit and comfortable in a fitness environment Strong communication, problem-solving and teamwork skills - Basic computer skills (Word, excel, Google suite) experience in bookings, scheduling and payment handling (POS, E-Wallet, Cash) - Minimum 1 year in customer service/front desk (Fitness/gym experience is a plus