Customer Service

Responsibilities:

1. Guiding consumers and partners in using products.

2. Handling inquiries and disputes from consumers and partners.

3. Providing excellent customer service and maintaining good relationships.

4. Supporting various projects like registration, sales transactions, and training.

Main Objectives:

• Educating consumers and partners about products and promotions.

• Resolving issues with empathy and efficiency.

• Performing administrative tasks related to partner accounts.

Requirements:

• Minimum D3/S1 with GPA 2.75.

• Experience in customer service and sales.

• Strong communication skills in Bahasa Indonesia.

• Typing speed of 50 WPM with 90% accuracy.

• Empathy, energy, and adaptability.

• Basic English communication skills.