Engagement Support - Surabaya

Job Desc

• To invite merchants to join community groups and engage them in both whatsapp and fb communities.

• To inform the community with latest news, directions, or product updates from central

• To help merchant to solve any reported issue - To invite and conduct offline engagement workshop

• To create weekly reporting and present OKR result

Requirement

• Bachelor Degree or equivalent - Having exposure in community engagement and event planning

• Having experience as customer service or similar work experience to handle many merchants

• Having at least one year of experience in areas like Marketing Communication, Public Relations, Community Engagement, or Customer Services, both offline and online

• Tech savvy with social media proficiency that could support them in managing multiple groups of communication and engaging with merchant partners in effective manners.

• Have experience in coordinating / managing team would be an advantage

• Must be able to work with GSheet, there will be a test as part of the selection process.

• Lives in Surabaya, and could drive a motorcycle with valid license.