Field Collection Team Leader

Responsibilities:

• Ensure account distribution to in house team according to bucket handling

• Ensure field collector knows and understands the KPI to be achieved

• Review result from QC Field

• Compiling report performance collection

• Prepare incentive calculation based on performance and scheme

• Ensure memo from visitation result field collector to customer recorded in system

• Coaching low performance field collection team member

• Ensure no high risk findings will be impacted to business sustainability

• Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure

• Tracking and evaluating the effectiveness of all collection strategies

Requirements:

• Having experience as Field Collection Team Leader or Supervisor at least for 2 years

• Candidate must possess at least a Diploma's Degree, any field

• Good knowledge in Collection

• Good leadership, be able to build and lead a team

• Able to read collection reports

• Good understanding in control, monitoring and coaching

• Able to speak English minimum passive

• Able to work under pressure and target

• Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude

• Ready to work in the field and twice a week in the office