Front Desk Receptionist

We are looking for a dedicated Front Office Receptionist to join our team and ensure the seamless operation of our facilities in Nusa Dua & Umalas, Bali, with the details;

Responsibilities

• Greet and welcome clients as soon as they arrive at facility based on company standards.

• Confirm the client's booking in the App and direct them to the court.

• Develop and maintain the relationship with clients.

• Up-selling products and programs.

• Answer, screening and forward incoming phone calls or whatsapp.

• Process payments using our point-of-sale system. (training will be provided)

• Ensure the detail of opening and closing shift is attached to detail and correct (system and payments).

• Provide basic and accurate information in-person and via phone/email for our products, campaigns and remind the client's booking time.

• Maintain office and storage security by following safety procedures and controlling access via the reception desk.

• Ensure the cleanliness in the work area. (do regular cleaning in reception, courts and public areas)

Qualifications

• Preferred domicile in Bali.

• Minimum 1 year of experience as a Receptionist.

• Willing to be placed in Nusa Dua/Umalas, Bali.

• Detail-oriented, efficient, and proactive.

• Strong communication and interpersonal skills in both Indonesia and English.

• Flexibility to work varied hours, including weekends and public holiday.

• Honest, discipline and good work ethics.