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Detail Pekerjaan

Anda Wellness

Front Office

Anda Wellness

lokasi

Jakarta Selatan, DKI Jakarta

requirment

Full-TimeKerja di kantor

salary

Rp 5.000.000 - Rp 5.500.000

Terakhir diperbarui hari ini

education

Pendidikan

Minimal SMA/SMK/Sederajat

gender

Jenis Kelamin

Perempuan

age

Usia

Maksimal 36 Tahun

experience

Pengalaman

Minimal 2 Tahun

Pekerjaan ini membutuhkan

checkBerkomunikasi dalam Bahasa InggrischeckKemahiran Bahasa InggrischeckKepemimpinan Inspiratif

Deskripsi Pekerjaan

Job Description:

  • Giving best solution for any operations issue raised.

  • Coordinate and collaborate with other departments related to ensure the smooth operations.

  • Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.

  • Monitor lobby traffic and assign team members as required.

  • Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.

  • Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts.

  • Create a warm and welcoming arrival for customer, ensuring that they feel expected and beyond.

  • Handle complaints promptly and efficiently, taking the necessary action, and informing the Customer.

  • Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.

  • Ensure communication, coordination and cooperation between the Front Office and all team.

  • Ensure that the day-to-day functions of the front office, office boy and office girl are completed

Requirements:

  • Able to read, write, speak and understand English to communicate effectively with guests and employees. FLUENT IN ENGLISH IT'S A MUST

  • Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.

  • Strong interpersonal skills to provide overall guest satisfaction.

  • Thorough organization and supervisory skills.

  • Proficient in accomplishing tasks.

  • Able to work under pressure and deal with stressful situations during busy periods.

Education And Experience

High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

2-year degree from an accredited university in Hotel and

Benefit

BPJSBonus kinerjaGaji PokokTHRUpah lembur

Hari Kerja

Senin - Minggu

Jam Kerja

07:00 - 20:00

Tentang Perusahaan

Anda Wellness

Anda Wellness

Kesehatan

Anda Wellness merupakan sebuah fasilitas kesehatan atau kecantikan untuk perawatan tubuh yang terdiri dari berbagai jenis dan tahap perawatan

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