Front Office Staff

• Handle guest inquiries via WhatsApp, phone, and online platforms • Handling check in and check out process • Provide excellent guest service and ensure a memorable stay • Coordinate with team to ensure daily operations run well • Upsell villas, spa, and additional services • Expertise in the same field • Able to start immediately • Good communication in English • Able to work independently and in a team • Familiar with reservation systems OTA platforms (Booking.com, Airbnb, etc.) and GuestPro PMS • Service oriented personality • Strong attention to detail and organizational skills