Guest Relations Officer

Hi, Hoteliers !

ZAP Clinic sedang membuka lowongan untuk posisi Guest Relation Officer untuk penempatan (Area Makassar)

Kami mencari talent berbakat untuk join dalam team ZAP Clinic Segera kirimkan CV kalian sekarang !

JOB REQUIREMENT

• Candidate must possess at least Bachelor's Degree in any field.

• Have experiences in the same position in 4 star hotel

• Good Conversation English

• Customer oriented and professional attitude

• Willing to work on public holiday with shifty working hours

JOB DESCRIPTION

• Answer all Client requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle.

• Welcome and acknowledge all Clients according to company standards

• Keep them informed of product and service knowledge as well as the ZAP Clinic daily.

• Welcome and acknowledge all Clients according to company standards.

• Maintains positive Client and colleague interactions with good working relationships.

• Aware of current promotions, policies and other important information.

• Do marketing activities Directly to customer

• Dress neatly, maintain appropriate standards to Discipline, hygiene, appearance, posture and attitude

• Develop and maintain positive working relationships with others.

• Handling complain from Clients.