Manufaktur dan Produksi

Agrinesia merupakan perusahaan cake & pastry yang saat ini sedang berkembang dengan cepat dan memiliki ambisi untuk menjadi leader pada kategori tersebut. 

PT Agrinesia Raya

Kabupaten Deli Serdang

Responsibility





Respond to requests for technical assistance via phone, email, chat, or in person



Diagnose and resolve technical hardware and software issues, including desktops, laptops, printers, and network issues



Provide excellent customer service by ensuring users feel supported and listened to



Follow up with users to ensure issues have been resolved satisfactorily



Qualification





Fresh Graduate (S1) or Min. 1 Year experience as Helpdesk Staff (for non S1)



Familiar with network and windows troubleshooting



Demonstrating a proactive and solution-oriented mindset



Willing to work overtime and on national holiday



Have a valid driving license (SIM A or SIM C) and personal transportation.

Responsibility<ol><li>Respond to requests for technical assistance via phone, email, chat, or in person</li><li>Diagnose and resolve technical hardware and software issues, including desktops, laptops, printers, and network issues</li><li>Provide excellent customer service by ensuring users feel supported and listened to</li><li>Follow up with users to ensure issues have been resolved satisfactorily</li></ol>Qualification<ol><li>Fresh Graduate (S1) or Min. 1 Year experience as Helpdesk Staff (for non S1)</li><li>Familiar with network and windows troubleshooting</li><li>Demonstrating a proactive and solution-oriented mindset</li><li>Willing to work overtime and on national holiday</li><li>Have a valid driving license (SIM A or SIM C) and personal transportation.</li></ol>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 30 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 1 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Responsibility





Respond to requests for technical assistance via phone, email, chat, or in person



Diagnose and resolve technical hardware and software issues, including desktops, laptops, printers, and network issues



Provide excellent customer service by ensuring users feel supported and listened to



Follow up with users to ensure issues have been resolved satisfactorily



Qualification





Fresh Graduate (S1) or Min. 1 Year experience as Helpdesk Staff (for non S1)



Familiar with network and windows troubleshooting



Demonstrating a proactive and solution-oriented mindset



Willing to work overtime and on national holiday



Have a valid driving license (SIM A or SIM C) and personal transportation.

        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 17:00

Helpdesk IT Medan