IT Helpdesk Application Support/SLS

SQL

Academic Requirements: - Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. Technical Skills Requirements: - At least 3 Year of working experience as IT Helpdesk/IT Helpdesk Application Support. - Having good knowledge in Computer Network, Hardware & Software Troubleshooting. - Having good knowledge in Microsoft SQL Server (Database, Integration Services, Analysis Services & Reporting Services). - Having good knowledge in Microsoft Visual Studio, .Net & Javascript is a plus. - Able to use Microsoft Word & Microsoft Excel. - Having good communication skill. - Required languages: Bahasa Indonesia (active) & English (passive). Responsibilities: - Responding to queries on the phone, via email, in person, or through remote access. - Training application on computer users. - Running reports and analyzing common complaints and problems. - Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. - Testing new technology. Other Requirements: - Owned private motorcycle. - Able to work in under-pressure condition. - Willing to travelling. - Willing to be placed in Jabodetabek.