IT Technical Support Surabaya

Job and Responsibilities

• Provide first-level support to end-users for IT related issues including hardware, software, software and network problems

• Install, configure and maintain IT hardware & software

• Perform regular maintenance and updates of IT hardware & software

• Work together with IT infrastructure team (supporting server, network, telco)

• Prepare daily, weekly, and monthly work reports

• Assist in IT projects implementation

Requirement

• Maximum 35 years old

• Bachelor degree in Information Technology, Computer Science or related field from reputable university

• Minimum GPA 3.00

• Minimum 3 years of relevant experience operating in a similar role

• Proficient in troubleshooting hardware, software, and network issues

• Experience in Microsoft Windows, Microsoft Windows Server, Microsoft Office

• Experience in Ubuntu or other Linux distribution

• Good command of English both oral and written

• Strong analytical and troubleshooting skills

• High initiative, enthusiasm, and willingness to learn in a fluid and fast paced environment

• Good interpersonal and communication skills to interact effectively at all levels

• Driving license : SIM A and SIM C

• Domicile : Surabaya