Learning & Development

Minimum education D3 / S1 in Hospitality, Management, Business, or related field Minimum 1–2 years experience in similar position (five-star hotel experience is an advantage) Good command of English (oral & written); additional languages are a plus Excellent communication and interpersonal skills Service-oriented mindset with positive attitude and professional behavior Able to work as a team and independently Strong problem-solving and time management skills Good administrative and reporting skills Familiar with hotel operational systems (PMS / Opera / POS or related systems is an advantage) High attention to detail and accuracy in daily tasks Maintain professional grooming and personal hygiene standards Able to work in shift schedule, weekends, and public holidays Honest, disciplined, and responsible Physically and mentally fit to support operational activities Willing to learn and continuously improve skills Able to work under pressure in a fast-paced environment Understand hotel SOP and luxury service standards