Mandarin Translator

As Mandarin Translator who also handles Patient Relation, you will:

• Receives and responds to mandarin speakers patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly

• Responds to mandarin speakers patients’ needs and assists them in registration processing until mandarin speakers patients’ appointment at the different hospital department

• Answers mandarin speakers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between departments when required

Requirements:

• Fluent in Mandarin is a MUST

• Well groomed

• Graduated from any Diploma's/Bachelor's degree

• Have at least 1 year experience in similar position would be preferred

• Fluent in Mandarin would be preferred

• Service & people oriented with a positive work attitude

• Excellent Interpersonal skill

• *This position is contract based

• 流利的中文口语和沟通能力

• 经认可之大学的文凭和本科及以上学历

• 导向顾客服务，维护病人关系及协助病人

• 出色的人际关系，沟通和谈判能力

• 合同工