Recervation Staff

Komunikasi AktifKemahiran Bahasa InggrisPelayanan Tamu

- Provide travel quotations and follow up with customers on airline tickets, hotels, visas, and other travel-related services. - Ensure all bookings and reservations comply with company standards and procedures. - Accurately follow instructions and established guidelines to complete assigned tasks. - Assist clients with essential travel documents, destination information, and travel guides. - Deliver high-quality, personalized luxury travel experiences with attention to detail and exceptional customer service. - Maintain accurate records and provide consistent, detailed reports to supervisors and management. - Identify and report any system limitations or operational issues to the direct supervisor. - A diploma (D3/D4) or bachelor's degree (S1) in Tourism Management or a related field is preferred. - At least 1 year of experience in ticketing and/or reservations within a travel agency, hotel, or the hospitality and tourism industry is preferred. - Excellent communication skills in both English and Indonesian (spoken and written). - Proficiency in computer applications, strong analytical and numerical skills. - A professional, service-oriented personality with strong interpersonal skills, polite, charming. and confident. - Ability to work both independently and within a team, adaptable to shifting schedules, responsible, problem-solving, honest, and disciplined. - Based in Bali, Indonesia