Reservations/Front Desk

RESERVATIONS General Duties:

Reply to emails and inquiries handle inquiries via phone or walk in / inspection / direct.

Processing bookings payment, input in system: Calendar, Booking Confirmation, Filling.

Prepare the next day arrivals arrange transport service for the next day.

Check room: check the cleanliness, readiness, standard before guest arrival.

Handle check in & check out Guest relations with good manners and knowledge of the surrounding/ neighboring area. Actively encourage guests to write a positive review.

Report to General Manager. Essential:

• Candidates must be based in Bali

• Good Communication

• Fluent in English reading, writing & speaking

• Well presented

• Great guest relation skills

• Experienced in Front Desk / Reservation

• Honest, friendly and reliable

Desirable:

• Strong Admin Skills

• Knowledge of OTA

• Marketing Skills