Sales Assistant

* Fluent in English, both spoken and written.

* Excellent communication and interpersonal skills.

* Must have a personal motorcycle and a valid motorcycle driving license (SIM C).

* Male candidate.

* Honest, responsible, disciplined, and trustworthy.

* Detail-oriented, well-organized, and target-driven.

* Able to work independently and as part of a team.

* Available for full-time work

JOB DESCRIPTION

1. Sales

* Actively promote domestic and international shipping services to potential customers.

* Identify and approach new customers to expand the customer base.

* Achieve monthly sales targets and contribute to the growth of the business.

* Follow up with prospective customers and maintain good relationships with existing clients.

2. Customer Service

* Welcome and assist customers in a friendly, professional, and helpful manner.

* Communicate effectively with local and international customers in English and Indonesian.

* Explain shipping services, rates, delivery times, terms, and conditions clearly.

* Respond to customer inquiries, complaints, and concerns professionally.

3. Shipping Operations

* Process customer shipments, including domestic and international packages and documents.

* Accurately measure and weigh shipments, verify shipment details, and calculate shipping charges.

* Ensure all shipping information, customer details, and required documents are complete and accurate.

* Prepare shipment bookings, shipping labels, and other necessary documentation.

* Track shipments and assist customers with delivery status inquiries.

* Ensure all packages are handled, stored, and prepared for dispatch properly.

4. Administrative Responsibilities

* Record daily transactions, sales, and customer information accurately.

* Handle payments and maintain proper transaction records.

* Prepare daily sales reports and operational updates.

5. Store Operations & Maintenance

* Maintain a clean, tidy, and organized store environment.

* Ensure the counter, equipment, and working area are kept clean and pres