Staff Beauty Consultant

As a Beauty Consultant, you will be responsible for providing professional consultation and assisting customers in selecting beauty products that suit their needs. Your main responsibilities include:

• Respond to customer chats quickly and courteously.

• Provide skincare consultations and recommend products based on customer needs.

• Answer questions about products, promotions, and company policies.

• Manage customer data in CRM for more personalized and consistent service.

• Drive sales by offering the right product recommendations and relevant promotional information.

• Assist customers with solutions related to product issues and services.

Qualifications:

Basic knowledge of skincare and beauty products. Strong communication skills. Experience in the beauty industry or customer service is a plus. Sales-oriented with a focus on achieving targets.