System Analyst

- Bachelor's degree in computer science or information technology, or equivalent experience - 4-6 years experience working with information technologies and systems analysis - Strong computer, hardware, software, and analytical skills - Strong understanding and knowledge of the principles and practices associated with database maintenance and administrationF - Experience installing, configuring, documenting, testing, training, and implementing new applications and systems - Working knowledge of a wide variety of programming languages - A good problem-solving attitude - High-level written and verbal communication english skills - Ability to work under pressure and to tight deadlines - Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases - Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements - Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow - Develop and implement maintenance procedures, monitor systems, gather system statistics, and troubleshoot reported errors and alarms - Ensure deadline and budget requirements are met - Stay up-to-date with current technologies and technical developments - Bridging from Project to Business as Usual (BAU) - Create and maintain User-centric Knowledge Base (KB) - Cascade and train Support team on the updated KB