Ritel Otomotif

Moladin, Indonesia’s leading used car marketplace and fintech empowers agents and micro-dealers by using technology to simplify the transaction process and enable a better customer experience. Moladin has unleashed the entrepreneurial spirit of its rapidly growing network of more than 150,000 agents and dealers by creating a full-stack digital automotive platform and providing best-in-class training, assistance, and support. It has partnered with all the top financing companies in Indonesia to ensure a seamless car purchase experience in more than 90 branches and 30 warehouses across the nation. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

PT Moladin Digital Indonesia

Jakarta Selatan

Requirements 
- Bachelor's degree in Computer Science, Information Technology or a related field 
- Proven work experience as a Technical Support Engineer or similar role 
- Strong problem-solving and critical thinking skills 
- Experience with coding languages such as NodeJS and javascript 
- Familiarity with databases such as MySQL or PostgreSQL 
- Excellent communication and interpersonal skills 
- Ability to work autonomously and in a team-focused environment

Responsibilities 
- Troubleshoot and diagnose technical issues faced by agents and dealers 
- Provide timely and effective resolutions to tech-related problems 
- Conduct training sessions on Moladin's platform and features 
- Assist in the implementation of new technology tools and systems 
- Collaborate with cross-functional teams to improve Moladin's product offerings 
- Manage and maintain internal technical documentation 
- Analyze data and provide insights to improve customer experience

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal Tidak ada batas usia Tahun
        Jenis Kelamin: Semua jenis kelamin
        Pengalaman: Minimal job.experience.empty Tahun
        Pekerjaan ini membutuhkan kemampuan:
        Ilmu Dasar Komputer
 Analisis Data
 Teliti
 IT Support
 Operator Komputer

        Deskripsi Pekerjaan:
        Requirements 
- Bachelor's degree in Computer Science, Information Technology or a related field 
- Proven work experience as a Technical Support Engineer or similar role 
- Strong problem-solving and critical thinking skills 
- Experience with coding languages such as NodeJS and javascript 
- Familiarity with databases such as MySQL or PostgreSQL 
- Excellent communication and interpersonal skills 
- Ability to work autonomously and in a team-focused environment

Responsibilities 
- Troubleshoot and diagnose technical issues faced by agents and dealers 
- Provide timely and effective resolutions to tech-related problems 
- Conduct training sessions on Moladin's platform and features 
- Assist in the implementation of new technology tools and systems 
- Collaborate with cross-functional teams to improve Moladin's product offerings 
- Manage and maintain internal technical documentation 
- Analyze data and provide insights to improve customer experience

        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 17:00

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