Detail Pekerjaan

Teknisi Network Operations Center (NOC) / Technical Support

Natanetwork

Kota Surabaya, Jawa Timur

Full-Time • Kerja di kantor

Rp 4.000.000 - Rp 5.500.000

Terakhir diperbarui pada 30 September 2024

Pendidikan

Minimal D3/D4

Jenis Kelamin

Tidak ada ketentuan

Usia

Maksimal 30 Tahun

Pengalaman

Minimal 1 Tahun

Pekerjaan ini membutuhkan

Pengetahuan Dasar Teknologi Web check

HTML/CSS

PHP

Administrasi Database dan Jaringan check

Dukungan Helpdesk check

Administrasi Linux check

Keterampilan Jaringan Komputer

Deskripsi Pekerjaan

job desk:

Network Monitoring, ensure all traffic are in good - basic configure Network equipment such as Switch, Router Mikrotik/Juniper/Cisco/others
Problem solved customer issue hosting, domain, server
Handling Customer Service via WhatsApp, Ticketing system
Product Knowledge regarding Web Hosting, Virtual Machine, Server - Create a report / Article / Tutorial knowledgebase
Actively in forum community related hosting

Requirement:

Minimum D3 IT / Computer / Telecommunication (Fresh graduates are welcome to apply)
Understand basic networking, routing, firewall, TCP/IP, DNS, VPN, VLAN, BGP
Having basic skill Linux OS
Understand WHM/cPanel & DirectAdmin Hosting Control Panel
Having knowledge about Virtual Machine, domain & DNS Record
Understand email server concept IMAP, POP3, SMTP
Able to work in shift / flexible - high motivate and willing to learn a lot

Benefit

Bonus kinerjaTHR

Hari Kerja

Senin - Jumat

Jam Kerja

08:00 - 17:00

Tentang Perusahaan

NATANETWORK merupakan sebuah perusahaan yang bergerak di bidang web hosting. Melayani penjualan produk web hosting, domain, server dan seputar layanan yang berhubungan dengan internet & datacenter.

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