Vendor Performance Management

Pemasaran Online

Job Description • Monitor and evaluate vendor performance metrics such as quality of product, payment terms, delivery timeliness, vendor financial stability, and compliance with contractual agreements. • Develop and maintain vendor performance scorecards and reports to track performance trends and identify areas of improvement including service level agreement. • Collaborate with cross-functional teams, including procurement, supply chain, and quality assurance, to establish performance criteri and goals for vendors. • Conduct regular performance reviews (periodic) and meetings with vendors to discuss performance metrics, address issues, and develop action plans for improvement. • Actively coordinate with users to obtain general vendor performance information. Identify root causes of performance issues and implement corrective actions to address deficiencies and enhance vendor performance. • Negotiate and implement performance improvement plans with underperforming vendors, including setting targets, timelines, and performance incentives. • Collaborate with legal and contract management teams to ensure that vendor performance is aligned with contractual obligations and terms. • Continuously assess vendor capabilities and capacity to meet evolving business needs and requirements. • Identitying potential vendors to support the company's new business opportunities. • Conduct audits regularly off-site or on-site depending on the selected vendors based on the company's needs. • Monitoring Dashboard for Purchase Orders. • Development and setup of Dashboard to control Vendor performance. • Providing reports on various aspects of Vendor performance. Qualification • Bachelor's degree in Engineering, Mathematics, Information Technology. • Minimum 5 years of experience in procurement and vendor performance management. • Knowledge of SAP. • Skills: Microsoft Office, Proficiency in Microsoft Excel or other spreadsheet software for vendor data management, analytical thinking. • Very good communication, negotiation skills and interpersonal skills to interact with various teams and external vendors.