Xiaomi Store Specialist

Job Responsibilities:

1. Monitor daily store sales and operations to ensure optimal performance.
2. Ensure Xiaomi Expert KPIs and SOPs are met.
3. Create reports on stock, sales data, and performance improvements. Provide sales skill and product training to store teams.
4. Conduct weekly and monthly KPI reviews with the Xiaomi Experts.
5. Implement and monitor store operation guidelines.
6. Collaborate with partners, the offline team, and cross-functional departments.
7. Develop and publish integrated Master Data from all departments.
8. Recruit and train Xiaomi Experts based on Xiaomi’s standards.

Requirements:

1. Bachelor’s degree in a related field.
2. Minimum 3 years of experience in retail sales or training (experience in the smartphone industry is a plus).
3. Proficiency in English (Mandarin is a bonus).
4. Strong skills in MS Office (Word, PowerPoint, Excel, Outlook) with a focus on accurate reporting.
5. Excellent verbal and written communication skills, professional skepticism, and integrity.