Business Development & E-commerce Account Specialist

KEY RESPONSIBILITIES:

Account Management:

Oversee day-to-day operations of assigned e-commerce accounts, ensuring alignment with brand and sales goals.

Develop and maintain strong client relationships, acting as a primary point of contact to address needs and foster long-term partnerships.

Sales & Revenue Growth:

Identify opportunities for upselling and cross-selling, creating tailored proposals that meet client goals while driving revenue.

Monitor sales metrics and analyze data to recommend actionable insights for sales growth and performance optimization.

Market & Competitor Analysis:

Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.

Develop and implement strategies that differentiate our offerings in the market, ensuring competitive advantage.

Strategic Planning:

Collaborate with internal teams to develop and execute e-commerce strategies, including promotional campaigns and seasonal sales initiatives.

Contribute to forecasting, budgeting, and planning processes to achieve revenue targets.

Performance Monitoring:

track and report on key performance indicators, regularly analyzing data to inform strategies and identify areas for improvement.

Ensure consistent brand representation and customer experience across all e-commerce channels.

QUALIFICATIONS:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field. A Master’s degree is a plus.

Professional Experience:

Minimum of 3-5 years of experience in business development, account management, or e-commerce, ideally within the technology, consumer goods, or retail industries. Previous experience working with major e-commerce platforms (e.g., Tokopedia, Shopee, Lazada) is highly preferred.

E-commerce Platform Expertise:

Demonstrated proficiency in managing accounts and driving sales on e-commerce platforms. Familiarity with tools and software for e-commerce analytics, pricing strategies, and promotional campaigns is a must.