Cluster Operations Manager

Qualifications • Bachelor's Degree in Hospitality, Business Administration, Management, or a related field. • Minimum 3–5 years of experience in Operations Management, preferably in hospitality, F&B, or multi-unit operations. • Proven leadership and people management skills. • Strong knowledge of operational procedures, budgeting, and performance management. • Excellent problem-solving, decision-making, and analytical skills. • Strong communication and interpersonal abilities. • Able to manage multiple outlets and prioritize tasks effectively. • Proficient in Microsoft Office and operational reporting tools. • Willing to travel between branches if required. • Results-oriented with a strong commitment to operational excellence.