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Detail Pekerjaan

lokasi

Jakarta Selatan, DKI Jakarta

requirment

Kontrak • Kerja di kantor

Terakhir diperbarui 3 hari yang lalu

education

Pendidikan

Minimal S1

gender

Jenis Kelamin

Tidak ada ketentuan

age

Usia

Maksimal 30 Tahun

experience

Pengalaman

Minimal 2 Tahun

Pekerjaan ini membutuhkan

checkKeterampilan Komunikasi dengan PasiencheckMembuat Rencana TindakancheckHubungan PelanggancheckEvaluasi Layanan PelanggancheckKeterampilan Menangani Keluhan Pelanggan

Deskripsi Pekerjaan

Job Requirements :

  • Min. D3 / S1 all Major

  • Experience in Customer Relations, preferably in Healthcare / Bank sector min 2 years (Having a certificate in customer service or customer relations can be a plus)

  • Experience in interacting with clients or customers directly

  • Experience in handling and resolving customers complaint or problem quickly and effectively

  • Has Extensive knowledge in Ms Office and CRM Tools

  • Proficiency in both spoken and written English

  • Willing to work on public holiday with shifty working hours

  • Placement : All Clinic (Jakarta, Bali, Bandung, Surabaya)

Job Descriptions :

  • Handling and Maintain end to end customer journey and customer experience

  • Greet patients in a friendly manner and ensure they feel appreciated

  • Respond to patient inquiries with clear and accurate information regarding clinic service, doctor schedules, medical procedures and cost

  • Ensure patients are satisfied with their service experience both in clinic/online and conduct surveys or ask for patient feedback to improve service quality

Benefit

BPJS

Hari Kerja

Senin - Minggu

Jam Kerja

08:00 - 20:00

Tentang Perusahaan

PT Rupa Aestetika Teknologi Aktual (Rata.id)

PT Rupa Aestetika Teknologi Aktual (Rata.id)

Kesehatan

PT Rupa Aestetika Teknologi Aktual atau lebih dikenal dengan nama brand-nya yaitu Rata.id adalah sebuah perusahaan yang bergerak di sektor healthcare. Rata.id memberikan pelayanan berbasis teknologi yang fokus kepada segmen mulut dan estetika gigi.

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