Kesehatan

PT Rupa Aestetika Teknologi Aktual atau lebih dikenal dengan nama brand-nya yaitu Rata.id adalah sebuah perusahaan yang bergerak di sektor healthcare. Rata.id memberikan pelayanan berbasis teknologi yang fokus kepada segmen mulut dan estetika gigi.

PT Rupa Aestetika Teknologi Aktual (Rata.id)

Jakarta Selatan

Job Requirements:

Min S1 all major

Required languages: Bahasa Indonesia and English

Any dental background and / or formal education will be a plus

Refined written and oral communication skills

Positive leadership skills and presence within the team (positive attitude, team player)

Strong prioritization and multi-tasking skills

Ability to directly and decisively resolve problems

Non 24-hour shifts. Willing to work weekends and public holidays (if required)

Job Descriptions:

Maintain Operational Excellence for themselves and coach the team around Operational standards.

Serve as the team’s first level of problem escalation and resolution, ensuring prompt response and follow through on issues until resolution and customer satisfaction.

Work effectively in a team environment and collaborate cross-functionally.

Monitor customer chat and email traffic.

Make recommendations to improve team and processes efficiencies.

Ensure customer SOPs are maintained and adhered to.

Job Requirements:<ul><li>Min S1 all major</li><li>Required languages: Bahasa Indonesia and English</li><li>Any dental background and / or formal education will be a plus</li><li>Refined written and oral communication skills</li><li>Positive leadership skills and presence within the team (positive attitude, team player)</li><li>Strong prioritization and multi-tasking skills</li><li>Ability to directly and decisively resolve problems</li><li>Non 24-hour shifts. Willing to work weekends and public holidays (if required)</li></ul>Job Descriptions:<ul><li>Maintain Operational Excellence for themselves and coach the team around Operational standards.</li><li>Serve as the team’s first level of problem escalation and resolution, ensuring prompt response and follow through on issues until resolution and customer satisfaction.</li><li>Work effectively in a team environment and collaborate cross-functionally.</li><li>Monitor customer chat and email traffic.</li><li>Make recommendations to improve team and processes efficiencies.</li><li>Ensure customer SOPs are maintained and adhered to.</li></ul>

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal Tidak ada batas usia Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 2 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Job Requirements:

Min S1 all major

Required languages: Bahasa Indonesia and English

Any dental background and / or formal education will be a plus

Refined written and oral communication skills

Positive leadership skills and presence within the team (positive attitude, team player)

Strong prioritization and multi-tasking skills

Ability to directly and decisively resolve problems

Non 24-hour shifts. Willing to work weekends and public holidays (if required)

Job Descriptions:

Maintain Operational Excellence for themselves and coach the team around Operational standards.

Serve as the team’s first level of problem escalation and resolution, ensuring prompt response and follow through on issues until resolution and customer satisfaction.

Work effectively in a team environment and collaborate cross-functionally.

Monitor customer chat and email traffic.

Make recommendations to improve team and processes efficiencies.

Ensure customer SOPs are maintained and adhered to.

        Hari Kerja: Diinfokan lebih lanjut - Diinfokan lebih lanjut
        Jam Kerja: 09:00 - 18:00

Customer Resolution Lead / Team Lead CS

Lowongan Serupa

Customer Support - Specialist

Product Specialist Aesthetic - Jakarta

PR Sales (Full-Time)

Cash Management Product - Specialist

Customer Care Agent (Jakarta)