Floor Captain - Lifestyle Concept Semarang

Job Description:

• Providing excellent wait service to ensure satisfaction

• Taking customer orders and delivering food and beverages

• Making menu recommendations, answering questions and sharing additional information with restaurant patrons

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

• Communicate order details to the Kitchen Staff

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Arrange table settings and maintain a tidy dining area

• Deliver checks and collect bill payments

• Stock control of cutleries, plates and servis amenities, stock take of hardware. Maintain table decor and stock take.

• Willing to be placed in Semarang area

Requirements:

• Proven work experience as a Waiter or Waitress

• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

• Basic math skills

• Attentiveness and patience for customers

• Excellent presentation skills

• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

• Active listening and effective communication skills

• Team spirit

• Flexibility to work in shifts

• High school diploma; food safety training is a plus