Food Court Supervisor

Job Description:

As a Japanese Food Court Supervisor, you will manage the daily operations of our Japanese food court, ensuring excellent food quality, efficient service, and a positive customer experience.

Key Responsibilities:

• Supervise and oversee daily food court operations, ensuring adherence to food quality, service standards, and cleanliness.

• Train, lead, and motivate staff.

• Manage staff scheduling, including shift planning and breaks.

• Address customer inquiries, resolve complaints, and collect feedback professionally.

• Ensure compliance with food safety, hygiene, and health regulations.

• Maintain accurate inventory levels, order supplies, and coordinate with vendors.

• Assist in financial management, including cash handling, sales tracking, and budget adherence.

• Collaborate on menu planning, promotions, and special events.

Qualifications:

• Proven experience in a supervisory role in the food and beverage industry, preferably in a Japanese food setting.

• Fluency in English (written and spoken) is a plus.

• Excellent leadership and communication skills, with the ability to manage a diverse team.

• Passion for Japanese cuisine, culture, and customer service.

• Ability to multitask in a fast-paced environment while maintaining attention to detail.

• Familiarity with food safety and hygiene standards.

• Strong problem-solving skills and the ability to handle customer interactions.