Front Office Supervisor

We are seeking suitably qualified individuals (Full-time) to join us as:

FRONT OFFICE SUPEVISOR

Responsibilities:

• Ensuring that all customer service standards are met and that guests receive outstanding care

• Greeting and directing guests, managing check-ins and check-outs, and providing assistance

• Responding to guest complaints and concerns in a timely and efficient manner

• Support, assist, and train team members in handling guest inquiries and requests and in resolving guest complaints

• Assess team members' performance against standards.

• Prepare job schedules for team members to meet business needs

• Establish good communication with the Housekeeping team.

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.

• Perform all other duties as requested

Minimum Qualifications:

• Min. Bachelor Degree, Max. 40 years old

• Have experience in the field of Front Office Supervisor at least 2 year

• Well groomed and good personality

• Honest, friendly, pleasant, courteous, adaptibility, enthusiastic, teamwork and service oriented

• Able to join immediately

• Proficiency in English communication

• Area Placement: Nusa Lembongan – Bali

Benefit :

• Home Stay

• BPJS Kesehatan

• BPJS Ketenagakerjaan

• Attendance bonus

• Cuti