IT Support

Job responsibility

Install, configure, and maintain computer hardware, software, and networks.

Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.

Provide technical support to users, including troubleshooting and resolving IT-related problems.

Ensure security of IT systems, including data backup, antivirus protection, and access controls.

Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.

Implement and enforce IT policies, procedures, and standards to ensure compliance and security

Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity

Collaborate with other departments to understand IT needs and requirements

Plan and execute IT projects, including upgrades, migrations, and installations.

Document IT systems, configurations, and procedures for knowledge sharing and training.

Essential Professional Experience

2 Years work experience in the same field

Skill

Capable working with computer (ex. MS Word, Excel, Outlook, and Power Point)

Excellent organizational and time management skills

Strong attention to detail and accuracy

Effective communication and interpersonal skills

Ability to work independenly and collaboratively in a team

Have a good Fluent in English in both verbal and writing is advantage

Qualification

Maximum ages 28 years old

D3 / Bachelor’s degree in IT, Computer Science or related field

Proven work experience as a IT Support

Understanding of IT performance

Excellent organizational and multitasking skills

A team player with high level of dedication

Ability to work under strict deadlines