Progress Advisor

Job description

• Responsible for students and customers learning experience at English First Center. They need to maintain close contact with classroom teacher and customers/parents in order to facilitates communication regarding the students’ learning progress and contribute to school sales targets by promoting better students retention

• Conduct parents communication events (Course orientation, Parent teacher conference, achievement ceremony and progress update) 

• Observe class to know the students ability and discuss the feedback with teachers 

• Check for students and contact parents 

• Communicate among course teacher, parents and kids to track the teaching quality and study result. Keep solid relationship with all customers 

• Responsible to do media hub for monthly report 

• Manage the students include processing payment, retention sales and customer satisfaction 

• Complaint handling 

Requirements: 

• Female/ Male Maximum 30 years old 

• University graduate, Diplomate/ Bachelor degree in related field or equivalent 

• Preferable with experience in Marketing, Sales, service, consulting or education line with 1 year experience 

• Self-learning 

• Open minded, excellent interpersonal communication skill both oral and written 

• Self motivated, detail oriented, flexible, able to work under pressure 

• Good English communication skill 

• Multitasking person, Good organization skill and planning 

• Pleasant personality