Property Transition Associate

Job Title: Property Transition Associate

Job-Type: Full-time

Reports To: Property Transition Manager

Location: Jakarta

What you’ll be doing:

• Assist the Property Transition Manager to coordinate and facilitate the onboarding process for new properties joining our coliving network

• Support site assessments to identify operational needs and logistical requirements

• Maintaining property database

• Assist to establish and maintain operational procedures, guidelines, and standards to uphold the company's brand and service excellence.

• Oversee property staff performance and maintain operational processes, protocols, and safety procedures.

• Assist regular inspections and audits to ensure compliance with operational standards, health, and safety regulations.

• Support to address any operational issues or discrepancies promptly

• Support to monitor customer feedback and satisfaction levels to identify areas for improvement and implement enhancements to enhance the resident experience.

• Assist in preparing comprehensive handover documentation detailing property specifications, operational procedures, and key contacts

• Support coordination with the designated property manager/associate to facilitate a smooth transition and transfer of responsibilities

What makes you a great fit:

• Bachelor's degree in any major (Hospitality, Administration or Engineering is preferable)

• Experienced in operations management within the real estate, hospitality, or property management industry will be preferred

• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply

• Excellent communication and relationship-building skills

• Detail-oriented with a focus on quality and continuous improvement

• Ability to adapt to changing priorities and thrive in a fast-paced environment

• Resourceful and have high initiative

• High energy