Provisioning Staff (Network Engineer)

Job Descriptions:

- Provide technical support for network clients, addressing and resolving technical issues efficiently.

- Work on standby shifting to ensure consistent support and network availability across various time frames.

- Troubleshoot and resolve network client issues, ensuring optimal connectivity and performance.

- Handle backbone routing, management, and troubleshooting to ensure the network infrastructure is fully operational.

- Assist in link activation and manage Layer 2 services for network setup and configuration.

- Monitor network performance, provide helpdesk support, and create reports on network status and any troubleshooting efforts.

Qualifications:

- Minimum Bachelor’s Degree in Computer Science, Information Systems, or a related field.

- At least 1 year of experience in a similar network support or IT troubleshooting role.

- Strong knowledge of routing and switching technologies (both theoretical and practical).

- Experience with Mikrotik devices, and ideally have certifications like MTCNA or CCNA.

- Excellent verbal and written communication skills.

- Strong analytical, conceptual, and problem-solving abilities.