Staff Sales Support Branch Surabaya

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• Proven experience in sales support or administrative roles within a manufacturing environment.

• Familiar with sales processes and order fulfillment.

• Excellent organizational and multitasking abilities.

• Strong attention to detail and accuracy in work. - Effective written and verbal communication skills.

• Ability to interact professionally with customers and internal teams.

• Proficient in using MS Office Suite (Word, Excel, PowerPoint).

• Familiarity with CRM software is a plus.

• Ability to identify and solve problems in a fast-paced environment.

• Proactive in addressing challenges and finding solutions.

• Efficiently manage time and prioritize tasks to meet deadlines.

• Ability to work collaboratively in a team-oriented environment.

• Flexibility to adapt to changing priorities and responsibilities.

• Dedication to providing excellent service to both internal and external customers.

• Strong analytical skills to interpret data and generate meaningful insights.

• Proactive attitude and self-motivated to take on additional responsibilities.

• Familiar with CRM

Job Description

• Provide administrative support to the sales team in coordinating sales activities.

• Assist in the preparation and organization of sales presentations and proposals.

• Manage and process sales orders accurately and efficiently.

• Communicate with customers to confirm order details and delivery schedules.

• Address customer inquiries and provide timely and accurate information.

• Resolve customer issues and ensure high levels of customer satisfaction.

• Maintain and update sales databases, ensuring data accuracy and completeness.

• Generate sales reports and analyze data to support decision-making.

• Prepare and maintain sales-related documents, contracts, and agreements.

• Assist in the creation of sales reports and presentations.

• Collaborate with the sales team and other