Client Relation / Customer Service

Keterampilan Komunikasi Efektif

Job Description: • Make sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness. • Handle member complaints • Manage Member Database and Instructor Database with 100% accurate, complete and easy to find. • Manage and record properly stock items, merchandise, welcome packages. • Keeping tools and equipment in the proper place and easy to find. • Daily coordinated with the Account and Finance Department for daily reports in the Studio • Support Studio Manager to selling membership packages • Perform Daily report, weekly report and monthly report Requirements: • Min SMA/SMK, Freshgraduate or Internship welcome • Min experience as Customer Service / Client Relation / Sales Person at least 1 year • Having the ability to speak English is plus • Have responsibility, initiative, and empathy • Have good communication, familiar with Ms Office / Google Docs/ Google Sheet • Placement: Alam Sutera, Greenvile, Kemang, Pondok Indah, Sunter, Kelapa Gading, PIK