Keuangan dan Pembiayaan

Kredivo merupakan sebuah perusahaan atau bisnis yang bergerak di bidang Keuangan dan Pembiayaan atau penyedia pinjaman online yang memberikan layanan Paylater dan cicilan.

Kredivo

Jakarta Barat

Requirements:

Having experience as Customer  Service Team Leader or Supervisor at least for 2 years

Good knowledge in Collection

Good leadership, be able to build and lead a team

Able to read collection reports

Good understanding in control, monitoring and coaching

Able to speak English minimal passive

Able to work under pressure and target

Responsibilities:

Review performance Phone Verification Agents 

Review result from QC Team

Finalize performance collection overall base on (break down per agent)

Compiling report performance collection

Prepare incentive calculation based on performance and scheme

Prepare overtime propose for Phone Verification and admin support

Coaching low performance  Phone Verification  team member

 



Requirements:<ul><li>Having experience as Customer &nbsp;Service Team Leader or Supervisor at least for 2 years</li><li>Good knowledge in Collection</li><li>Good leadership, be able to build and lead a team</li><li>Able to read collection reports</li><li>Good understanding in control, monitoring and coaching</li><li>Able to speak English minimal passive</li><li>Able to work under pressure and target</li></ul>Responsibilities:<ul><li>Review performance Phone Verification Agents&nbsp;</li><li>Review result from QC Team</li><li>Finalize performance collection overall base on (break down per agent)</li><li>Compiling report performance collection</li><li>Prepare incentive calculation based on performance and scheme</li><li>Prepare overtime propose for Phone Verification and admin support</li><li>Coaching low performance &nbsp;Phone Verification &nbsp;team member</li></ul>&nbsp;

        Persyaratan:
        Pendidikan: Minimal S1
        Usia: Maksimal 35 Tahun
        Jenis Kelamin: gender.
        Pengalaman: Minimal 2 Tahun
        Pekerjaan ini membutuhkan kemampuan:
        

        Deskripsi Pekerjaan:
        Requirements:

Having experience as Customer  Service Team Leader or Supervisor at least for 2 years

Good knowledge in Collection

Good leadership, be able to build and lead a team

Able to read collection reports

Good understanding in control, monitoring and coaching

Able to speak English minimal passive

Able to work under pressure and target

Responsibilities:

Review performance Phone Verification Agents 

Review result from QC Team

Finalize performance collection overall base on (break down per agent)

Compiling report performance collection

Prepare incentive calculation based on performance and scheme

Prepare overtime propose for Phone Verification and admin support

Coaching low performance  Phone Verification  team member

 



        Hari Kerja: Senin - Jumat
        Jam Kerja: 08:00 - 18:00

Phone Verification Team Leader

Lowongan Serupa

Staff Quote

Telecenter Agent

Call Center Perbankan (DKI Jakarta)

Sales Assistant

CSR (KHUSUS LAKI-LAKI)