Key Account Manager - Bags Travel & Fashion ACC

Komunikasi Klien

- Manage and develop a portfolio of key strategic accounts, ensuring growth and retention of these high-value clients. - Establish and maintain strong relationships with key decision-makers, understanding their business needs and objectives to provide tailored solutions. - Proactively identify new business opportunities within existing accounts, cross-selling and upselling Alibaba International's product offerings. - Collaborate with internal teams, including sales, product, and support, to ensure seamless delivery of services and address customer issues promptly. - Prepare and present sales proposals, contract negotiations, and performance reports to clients, demonstrating the value proposition of Alibaba International. - Monitor market trends and competitors' activities to inform strategic account plans and maintain a competitive edge.