Senior Associate - Key Account Management-General Merchandise

Keterampilan Komunikasi Bisnis

- Manage and develop a portfolio of key accounts in the Indonesia, ensuring growth and customer satisfaction. - Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions. - Proactively identify new business opportunities within existing accounts, upselling and cross-selling Lazada's products and services. - Collaborate with internal teams to create and execute account strategies, coordinating resources to meet customer demands. - Monitor market trends and competitors, adjusting sales approaches accordingly to stay competitive in the B2B market. - Regularly report on account performance, providing insights and recommendations for improvement.